1. My computer is running slow/is sluggish. What can I do?
2. How do I clear my Temporary Internet Files?
3. What are cookies?
4. How do I clear my cookies?
1. My computer is running slow/is sluggish. What can I do?
A. If you have noticed an increase in response time on your computer, there are a couple of maintenance procedures you can follow to help alleviate the problem.
- Defragment the Hard Drive
- Open My Computer.
- Right-click the local disk volume that you want to defragment, and then click Properties.
- On the Tools tab, click Defragment Now.
- Delete Your Temporary Internet Files
- Open Internet Explorer.
- Click Tools on the menu bar.
- Go to Internet Options
- On the General tab, click Delete Files under Temporary Internet Files.
- In the Delete Files dialog box, click to select the Delete all offline content check box, and then click OK. (This could take several minutes.)
- Click OK.
There are, of course more maintenance procedures, however, they are best performed by one of your PHS technology representatives. If you have followed the above procedures, rebooted your computer, and the sluggishness persists, please create a work order in Eduphoria Helpdesk.
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2. How do I clear my Temporary Internet Files?
A. The Temporary Internet File (or cache) folder contains Web page content that is stored on your hard disk for quick viewing. This can take up unnecessary space on your computer.
Delete Your Temporary Internet Files
-Open Internet Explorer.
-Click Tools on the menu bar.
-Go to Internet Options
-On the General tab, click Delete Files under Temporary Internet Files.
-In the Delete Files dialog box, click to select the Delete all offline content check box, and then click OK. (This could take several minutes.)
-Click OK.
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3. What are cookies?
A. A
computer cookie is a small text file which contains a unique ID tag, placed on your computer by a website. The website saves a complimentary file with a matching ID tag. In this file various bits of information can be stored, from pages visited on the site, to information voluntarily given to the site. When you revisit the site days or weeks later, the site can recognize you by matching the cookie on your computer with the counterpart in its database. (Source: www.wisegeek.com)
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4. How do I clear my cookies?
A. Open Internet Explorer. Click Tools on the menu bar. Go to Internet Options. On the General tab, click Delete Cookies in the Internet Properties dialog box, under Temporary Internet Files. In the Delete Files dialog box, click to select the Delete all offline content check box, and then click OK
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