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Frequently asked questions with quick answers will be found below. Please click on the question to see the answer.
Frequently asked questions involving the need to show information in detail will be found in our How to Documents and/or Videos.
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How can I request a Dell Latitude 3310 Student Laptop?
To request a device for an on campus student, please contact the campus.
To request a device for a remote learner, please contact the Pearland ISD Technology department at
713-487-1800 or e-mail helpdesk@pearlandisd.org. -
What are the specs of the Dell Latitude 3310 Student Laptop?
Please peruse the device specifications of the Dell Latitude 3310 Student Laptop.
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Can I install software on the Dell 3310 Student Laptop?
Software in the form of apps can be installed through the Pearland ISD Microsoft Store.
Students will not be able to download software and install executable files.
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Can I install a printer to the Dell 3310 Student Laptop?
Call our Student Help Desk Monday through Friday 7:30am - 4:30pm at 713-487-1800 or enter a Technical Support Ticket.
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How do I clean the device?
The device should be cleaned using a soft, lint-free microfiber cloth.
Only non-toxic liquids that are free of ammonia, alcohol, and dyes should be used in conjunction with the microfiber cloth.
Do not spray any solution directly on the device. Instead, lightly spray the cloth and gently clean the device using the damp cloth.
Pearland ISD is providing this information as a community resource and does not endorse any corporate provider or product.
Whoosh! Cleaner
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What headphones are compatible with the Dell Latitude 3310 Student Laptop?
We encourage the use of wired headphones (3.5mm headphone jack or usb).
The student laptops do not have any restrictions that will prevent bluetooth headphones.
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What stylus is compatible with the Dell Latitude 3310 Student Laptop?
The Dell Latitude 3310 Student Laptop does not come with a stylus.
There are low-cost options that are compatible with the Dell Latitude3310 Student Laptop.
Pearland ISD is providing this information as a community resource and does not endorse any corporate provider or product.
- Mesh Tip Stylus (example: Amazon)
- Narrow Rubber Tip Stylus (example: Amazon)
- Rubber Tip Stylus (example: Pearland Best Buy)
- Disc Tip Stylus (example: Amazon)
The Dell Latitude 3310 Student Laptop does not have a compatible active pen, and any stylus requiring software or driver installations will not work on the device.
Note: you will receive better stylus results when increasing the width of the stroke in Word, PowerPoint, OneNote, etc.
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Where can I find the Student-Parent Device Handbook?
Please peruse the Student-Parent Device Handbook.
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Where can I find information regarding device insurance?
Pearland ISD is pleased to announce optional insurance coverage for the district-issued Dell laptops.
In order to sign up for this optional insurance coverage, the premium should be paid by parents directly to the insurance company no later than October 30th for students who have already received their devices.
If your student receives a device after October 9th, the premium should be paid by parents directly to the insurance company within 30 days of receiving the device.
Please peruse the Pearland ISD Device Insurance Digital handout.
Dell Laptop Videos
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Windows 10 Basics
Note: Once you press play on the video below, you must press pause prior to closing this pop-up window.
If not, the video's sound will continue to play after closing this pop-up window. -
Device Setup
Default Apps and Outlook Email Setup
Note: Once you press play on the video below, you must press pause prior to closing this pop-up window.
If not, the video's sound will continue to play after closing this pop-up window.