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Frequently asked questions with quick answers will be found below. Please click on the question to see the answer.
Frequently asked questions involving the need to show information in detail will be found in our How to Documents and/or Videos.
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Do I need WiFi to use Seesaw?
Yes.
Seesaw requires a network connection to work.
You will need an Internet connection in order to sign in, view Seesaw journals, upload posts and respond to activities.
If you do not have an Internet connection, Seesaw will alert you with a red 'offline' message bar.
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Can my student log in with Clever Badge on an Android or Chromebook device?
Unfortunately, Clever Badge login isn't supported on the Android mobile app or tablet devices at this time.
Android or Chromebook users should use the Login with Active Directory instructions to login to Seesaw.
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How does my student log in if he/she does not have a Clever Badge?
Please use the Active Directory instructions for iOS, Android, or web if you do not have a Clever Badge.
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Why isn't my student's login QR code working?
Pearland ISD uses Clever Badges to login, not QR Codes.
Clever Badges look identical to a QR code, but only work on the Clever websites.
If you are attempting to login using a QR code, please follow the directions for logging in using a Clever Badge.
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Does Pearland ISD use Seesaw Home Learning Codes?
No.
Beginning in the 2020-2021 school year, Pearland ISD adopted Seesaw for Schools as the primary LMS for PK-4th graders, and all Life Skills students.
With this adoption, students in Pearland ISD do not use Home Learning Codes, and instead, login using their Pearland ISD network credentials (Guidelines).
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How can I adjust camera/mic permissions on my device?
iOS Apps:
Settings App > Seesaw > turn Photos, Microphone, Camera to ON.Android Apps:
Settings App > Apps > Seesaw > Permissions > turn Photos, Microphone, Camera to ON.Chrome Browser:
- Open Chrome.
- Click on the site identity icon (the lock symbol) in the address bar.
- Choose "Always Allow" for Camera and Microphone.
- Click the refresh arrow icon to reload the page.
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Is the Seesaw website/app down?
If you run into an issue and you are wondering if Seesaw is down, please check the status of Seesaw.
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Can families complete Seesaw activities?
No.
The Family App gives family members a view of what their child is working on in the classroom.
Family members can
- comment on student work
- view announcements
- message their child's teacher
Family accounts cannot respond to activities or post directly to a student journal.
Students can only complete assignments and post work from the Class App (iOS / Android) or using Seesaw on the web.
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Can I receive a text message for new posts added to my child's Seesaw journal?
If a connected parent or family member wants to receive SMS notifications about updates in their child's journal, here's how to turn ON SMS notifications*.
- Sign in to your Seesaw parent account at https://app.seesaw.me or in the Seesaw Family app
- Click on your profile icon
- Click on Gear icon
- Click on Account Settings
- In the Phone field, add your phone number, area code first without spaces. Ex: 1238675309
- Toggle SMS notifications to ON
*Normal message and data rates may apply.
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How long do families retain access to their child's Seesaw journal?
Family members can access their child’s work through the Seesaw app or website as long as their child’s class is active.
Because Pearland ISD students have Seesaw for Schools accounts, families will continue to have access to their child's content after a class is archived.
Students will no longer see archived content in the Class App or web, but families can access this content in the Seesaw Family app or web.
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Is my child's data safe on Seesaw?
Yes.
Widely known as one of the most strict privacy laws, the GDPR (in Europe) has become the standard for EdTech companies to reach.
You can read more about Seesaw's Privacy Policy, Privacy Principles, and GDPR compliance on the respective links.
How to Documents
Logging In to Seesaw
Family Access for Seesaw
Seesaw Student Login Videos
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iPad Login
Note: Once you press play on the video below, you must press pause prior to closing this pop-up window.
If not, the video's sound will continue to play after closing this pop-up window. -
Desktop/Laptop Login
Note: Once you press play on the video below, you must press pause prior to closing this pop-up window.
If not, the video's sound will continue to play after closing this pop-up window.
Seesaw Family Access Overview Videos
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What is Seesaw?
Introduction for Families
Note: Once you press play on the video below, you must press pause prior to closing this pop-up window.
If not, the video's sound will continue to play after closing this pop-up window. -
Qué es Seesaw?
Introducción para las Familias
Note: Once you press play on the video below, you must press pause prior to closing this pop-up window.
If not, the video's sound will continue to play after closing this pop-up window. -
Understanding the Family App
Tour the Family App
Note: Once you press play on the video below, you must press pause prior to closing this pop-up window.
If not, the video's sound will continue to play after closing this pop-up window.
Getting Parents Connected to Family App Videos
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Email Invite
Note: Once you press play on the video below, you must press pause prior to closing this pop-up window.
If not, the video's sound will continue to play after closing this pop-up window. -
Invitacion por Correo Electronico
Note: Once you press play on the video below, you must press pause prior to closing this pop-up window.
If not, the video's sound will continue to play after closing this pop-up window. -
Paper Invite
Note: Once you press play on the video below, you must press pause prior to closing this pop-up window.
If not, the video's sound will continue to play after closing this pop-up window. -
Invitacion por Papel
Note: Once you press play on the video below, you must press pause prior to closing this pop-up window.
If not, the video's sound will continue to play after closing this pop-up window. -
Text Invite
Note: Once you press play on the video below, you must press pause prior to closing this pop-up window.
If not, the video's sound will continue to play after closing this pop-up window. -
Invitation por Mensaje de Texto
Note: Once you press play on the video below, you must press pause prior to closing this pop-up window.
If not, the video's sound will continue to play after closing this pop-up window.