Medical Transport
| Benefit Coverage | Platinum $39/mo. |
Emergent+ $14/mo |
|---|---|---|
| Emergent Ground Transportation | U.S./Canada | U.S./Canada |
| Emergency Air Transportation | U.S./Canada | U.S./Canada |
| Repatriation | U.S./Canada | U.S./Canada |
| Non-Emergent Air Transportation | U.S./Canada | |
| Escort Transportation | U.S./Canada |

MASA provides over 1.6 million members with coverage for BOTH ground ambulance and air ambulance transport, regardless of which provider transports you. You are covered ANYWHERE in all 50 states and Canada!
Forms
File A Claim
When to file your claim: When you receive the ambulance bill.
Note: Be sure to file within 180 days of the transport.
- Hospital to Hospital Ambulance Coverage
- Post-Admission Continued Care Transportation Coverage
How to file your claim:
Online: masaaccess.com/member
Email:
Note: To process your claim, in addition to the invoice we may require your health insurance claim form (HICFA) and explanation of benefits (EOB), the ambulance run notes, and the ambulance provider’s W9.
MASA claim specialists will advise you on how to obtain these.
Contact

Member site: masaaccess.com/member
masaaccess.com
800-643-9023
800-643-9023
MASA Transport Team is available 24/7/365
