Susan Holloway
Susan Holloway has served as the Director of Outreach and Attendance for Pearland ISD since 2007, providing leadership for the district’s outreach and attendance initiatives. She oversees and coordinates dropout prevention and recovery efforts, collaborates with the district homeless liaison to provide resources and services to students and families, and works with district attendance officers to implement truancy prevention and enforcement programs. Ms. Holloway collaborates with parents, district support staff, campus administrators, registrars, attendance clerks, and counselors, as well as community partners to connect students and families with needed resources and support.
Ms. Holloway previously served as the district liaison for children in foster care, homeless students, and unaccompanied youth. She is a member of the Gulf Coast Homeless Coalition, Texas Homeless Network, Texas Association for Truancy & Dropout Prevention (TATDP), and International Association for Truancy & Dropout Prevention (IATDP). She served as TATDP President from 2017–2024 and currently serves as President of IATDP.
Ms. Holloway holds a Bachelor of Science in Education from Arkansas State University, a master’s degree in Counseling and Guidance from Louisiana Tech University, and a Texas Principal Certification. With more than 30 years of experience as a teacher, coach, counselor, and administrator, she is committed to her belief that educators are servant leaders and that strong relationships and meaningful support can help remove barriers to student success.
Robert Galan
Robert Galan has more than 20 years' of experience working with youth and parents. He began his career as a region coordinator for Houston Parks and Recreation, ensuring that families were provided a healthier lifestyle of physical activity through soccer. Mr. Galan also managed youth programs as a program coordinator for the Neighborhood Centers Inc. (Kirkland-Ripley Neighborhood Center) and Community Family Centers. During this time, he designed programs that gave youth alternative activities outside school. In addition, he worked with Communities In Schools of Houston as a Project Manager at Gallegos Elementary.
Mr. Galan has worked for Pearland ISD since 2010. His role includes student conferences, home visits and district representation on truancy cases. He also works with area social services and law enforcement to provide additional support for students and families. Galan believes fostering relationship building with families, along with mentoring youth, are essential to our strong district dropout prevention and recovery efforts.
Lavenda Malbrough
Lavenda Malbrough joined the Outreach Team as the Pearland ISD Homeless Liaison in 2013. With more than 15 years of dedicated service to Pearland ISD, Mrs. Malbrough currently serves as the district’s McKinney-Vento and Foster Care Liaison, advocating for and supporting some of the district’s most vulnerable students.
Her primary focus is ensuring that students experiencing homelessness or foster care receive the support, resources, and educational opportunities they need to thrive. Mrs. Malbrough works closely with parents, students, staff, and community partners to increase awareness, identify barriers to student success, and connect families with available resources. She also collaborates with district programs and community organizations to develop a comprehensive system of support for students and families.
Mrs. Malbrough graduated from Oglethorpe University in Atlanta, Georgia, with a Bachelor of Arts in Psychology. She is the proud wife of an Educator/Coach and the ecstatic mother of three children. Mrs. Malbrough understands the importance of family, stability, and having a strong support system. She believes that the best way to reach children and make a lasting impact in their lives is to first lead with empathy, listen without judgment, and never minimize what they are experiencing. Her passion is to ensure that every student feels seen, supported, valued, and empowered to reach their full potential.
Nicole Evans
Nicole Evans joined the Outreach Team in January 2018 and serves in her role as an Attendance Officer. Her primary focus is to provide campus support by assisting in the implementation of the district’s truancy prevention plan. She collaborates with campus staff to identify at-risk students, determines factors contributing to truancy and provides intervention to students with continuous attendance issues. Mrs. Evans dropout prevention efforts include providing direct services and case management to address and remove barriers that may impede high school completion. Conducting home visits and offering support services are often implemented to increase school attendance.
Mrs. Evans has over 20 years of experience in social services. She began her career as a CPS Investigator for the Department of Family and Protective Services, investigating allegations of child abuse and neglect and taking necessary steps to protect children. Evans also worked as a CPS Specialist, providing transitional living services to youth aging out of foster care. After completing state service, Mrs. Evans worked three years for the City of Houston Municipal Courts as a campus-based Juvenile Case Manager, in which she conducted assessments, developed case plans, and provided intervention to students with chronic absences.
Mrs. Evans has a bachelor’s degree in Criminal Justice from Sam Houston State University and a master’s degree in Juvenile Justice from Prairie View A&M University. She is passionate about being an advocate to empower at-risk youth to enhance their own well-being by breaking barriers and building bridges.
Jonathan Tapia
Jonathan Tapia is the newest member of the department joining in July 2025. Mr. Tapia brings a wealth of experience and deep commitment to students with over 14 years of experience in juvenile justice/social services. He began his career working in Brazoria County Juvenile Justice Department in 2012 as a Juvenile Supervision Officer at the Juvenile Detention Center. Throughout his tenure in Brazoria County, Mr. Tapia was promoted to Juvenile Probation Officer, Field Juvenile Probation Officer, and Intensive Supervision Probation Officer. Most recently, Mr. Tapia was the juvenile court liaison in Ft. Bend County.
Mr. Tapia obtained a Bachelor of Science in Criminal Justice degree and a Minor in Spanish from the University of Houston Downtown in 2013. His role in Pearland ISD includes but is not limited to, improving school attendance through evidence-based practices, providing outreach support to families, engaging in student/parent conferences, conducting home visits, conducting residency verifications, representing the district at Truancy Court, and working as the district’s Juvenile/Jail Liaison.
Robin Russell
Robin Russell joined the Outreach Team in 2011, bringing more than 20 years' experience to the table. She previously worked in Santa Fe ISD as a substitute teacher, P.E. aide, inclusion classroom aide, receptionist, attendance clerk and registrar. In 2007, she received the Paraprofessional of the Year Award for Barnett Intermediate School. Ms. Russell is responsible for managing day-to-day office operations, as well as providing valuable support to families and students in need.